Getting started with your hosting panel

StackRegent is the control panel for your hosting account. Here you manage your websites and domains, mail, databases, files, backups and more. This article explains how to log in, what you see after logging in and how to look after your own account.

Log in#

1. Open the panel address your provider gave you, for example https://panel.example.com:9443/.
2. Enter your Login and Password.
3. Click Log in.

Account owners and the users of an account all log in on this page with their own login.

Forgot the password?#

1. Click Forgot the password? on the login page.
2. Enter your Login or email and click Send reset link.
3. Open the link in the email, enter the New password twice and click Set password.

The link appears only when your provider has switched password reset on. If you do not get an email, ask your provider or the account owner to set a new password.

Two-factor authentication#

The panel's two-factor authentication with an authenticator app is available for server administrator accounts. Customer accounts and their users log in with login and password, so choose a strong, unique password.

Login problems#

Home#

After logging in you see Home with "Welcome, your name". If you are a user of someone else's account, the page also shows Your role.

Each subscription is shown as its own section with:

• its name, Plan, status (Active or Suspended) and expiry date, if any,
• Open website and Websites & Domains buttons,
• a Websites card listing the domains and subdomains with their State and a Manage button,
• tool buttons such as File Manager, Databases, Mail, FTP Access, Backups, Statistics, Resource Usage, Scheduled Tasks and WordPress,
• a Usage card with disk space, traffic, mailboxes, MariaDB databases and domains against the plan's limits.

If a subscription is suspended, the panel says "This subscription is suspended: its websites and mail are off. Contact your provider."

Your recent tasks lists installs, backups, certificates and other work that runs in the background. All tasks opens the full list.

The menu#

The menu on the left shows only what your role may open:

The top bar holds:

• the menu button, which hides or shows the menu (on phones it opens the menu),
• the theme button,
• the Task Manager icon, which opens Tasks,
• your login, with Profile, Change Password and Log out.

Your provider may add their own links to the menu under Links.

Switch between subscriptions#

With several subscriptions:

• Home shows all of them, one below the other.
• Websites & Domains lists them with their number of domains, plan and status; click Open to go to one. With a single subscription, Websites & Domains opens it directly.
• On WordPress, choose the Subscription at the top.
• On the Account tabs that show plan values, choose the Subscription in the list at the top.

Your account#

Click Account in the menu. The tabs are:

Profile and language#

1. Open Account › Profile (or Profile in your login menu).
2. Change Contact name, Email, Phone and, as account owner, Company, address fields and Country code (two letters, such as US or DE).
3. Choose a Language for the panel.
4. Click Save.

Change your password#

1. Open Account › Password (or Change Password in your login menu).
2. Enter the Current password and the New password.
3. Click Change password.

Other sessions of your login are closed, so you stay logged in only in this browser.

Theme#

Click the theme button in the top bar to switch between light, dark and system. System follows your computer's setting. The choice is kept in this browser.

Related#

• Websites and domains
• Users and roles
• Statistics and resources