Renew or upgrade your StackRegent license

How StackRegent licensing is priced#

Every StackRegent plan includes every feature: IIS hosting, mail, DNS, databases, backups, migration, the API and all updates. Plans differ only in the number of hosting accounts (subscriptions) the server may hold, and each can be paid monthly or yearly. Current plans and prices are on the pricing page, and orders are placed in the StackRegent store.

Renewing#

Before the current term ends, an invoice for the next term is issued in the client area, and Next payment due on Tools & Settings › License Information shows the date. Pay the invoice there. There is nothing to enter on the server: the panel's next daily check picks up the new term. To see it at once, click Check now.

If the license is suspended or expires because the renewal was not paid, the license server refuses the key and the panel goes into restricted mode. There is no grace period for a refusal, but hosting is not affected: websites, mail and DNS keep running and customers keep their panels. Pay the invoice and click Check now to return to full use.

Switching between monthly and yearly#

Change the billing cycle on the license's service page in the client area, or ask in a ticket, before the next renewal. The key and the server stay the same.

Moving to a plan with more subscriptions#

When the server reaches the subscription limit of its plan, new subscriptions are refused with a message that names the limit; existing subscriptions are never touched. Tools & Settings › License Information shows Subscriptions in use against the limit, so you can see it coming.

To raise the limit, upgrade the license to a larger plan in the client area. The license server tells the panel the new limit at the next check; click Check now to apply it immediately. If you ordered a new license for the larger plan instead of upgrading, you get a new key: enter it under License Information with Change key and Save and check. Nothing on the server is reinstalled or moved either way.

Moving to a smaller plan works the same way, as long as the subscriptions in use fit within its limit.

When a trial ends#

The free trial runs for 10 days with 3 subscriptions and needs no card. To keep the server, order a paid plan before the trial ends and enter its key under License Information; everything you set up during the trial stays as it is. If the trial ends without a paid key, the panel goes into restricted mode, with the hosted sites still running. A trial can be used once per server.

Cancelling#

Ask for cancellation in the client area. The license stays active until the end of the paid term. After that the panel becomes restricted, and its websites and mail keep running until you move them or shut the server down. If you are moving to a new server instead, see move a license to a new server.

Questions about plans, quotes for several servers or partner pricing go to sales@stackregent.com or the contact page.