Getting started with StackRegent – Administrator Guide

StackRegent is a web hosting control panel for Windows Server 2016, 2019, 2022 and 2025. From one browser window you manage IIS websites and application pools, PHP and ASP.NET, MariaDB and SQL Server Express databases, MailEnable mail with Roundcube webmail, Microsoft DNS, FTP, SSL/TLS certificates, backups and the server's own security. This article explains how to reach the panel, log in for the first time and find your way around.

Open the panel#

The panel runs as the Windows service StackRegent and answers on HTTPS port 9443:

https://<server IP or host name>:9443/

The installer prints the exact address, the login admin and a generated password at the end of the installation. Plain HTTP on port 9080 redirects to HTTPS. If you changed the port during installation (-HttpsPort) or later with stackregent panel-port, use that port instead.

Until a trusted certificate is installed, the panel uses a self-signed certificate and your browser shows a warning. Accept it for the first login, then secure the panel with Let's Encrypt under Tools & Settings › SSL/TLS Certificates (see the Security article).

On the server itself, the Start menu has a StackRegent Panel shortcut, and the StackRegent Service Monitor tray app starts at logon (not on Server Core).

Log in for the first time#

Open the panel address in a browser.
Enter Login admin and the Password the installer printed.
Click Log in.
If two-factor authentication is on for the account, enter the Verification code from your authenticator app and click Verify and log in.

Administrators, resellers, customers and their users all use the same login page.

Right after the first login:

Enter the licence key if you did not give one to the installer: Tools & Settings › License Information.
Change the password under My Profile › Change Password.
Turn on two-factor authentication under My Profile › Profile & Preferences.
Set the panel host name and a trusted certificate under Tools & Settings › SSL/TLS Certificates.

Forgot the password? Use Forgot the password? on the login page (needs working outgoing mail), or run stackregent admin-password on the server (see the Installation article).

The three account levels#

Level	What it manages
Administrator	Everything: the server, its services and settings, plus all resellers, customers, subscriptions and service plans.
Reseller	Its own customers, subscriptions, service plans and branding. It can log in to its customers' panels.
Customer	Its subscriptions: websites and domains, WordPress, mail, databases, FTP, files, scheduled tasks, backups and its own users.

As administrator you can open any customer's or reseller's panel: open the account under Customers or Resellers and click Log in as customer (or Log in as reseller). A bar at the top shows whose panel you are in; click Back to administrator to return.

Support staff get their own administrator logins under Tools & Settings › Additional Administrator Accounts (see the Server Settings article).

Find your way around#

The menu on the left has these groups:

Group	Entries
(top)	Home
Hosting Services	Customers, Resellers, Domains, Subscriptions, WordPress, Service Plans
Server Management	Tools & Settings, Statistics, Extensions, Monitoring
My Profile	Profile & Preferences, Change Password

If you add custom buttons for the navigation menu, they appear in an extra Links group.

Tools & Settings is where server-wide configuration lives. Its tools are grouped as Security, Assistance and Troubleshooting, Tools & Resources, General Settings, Server Management, Mail, Applications & Databases, StackRegent and Appearance. A tool that shows a "batch" label is planned and not built yet; at present that applies to SmarterMail only.

The top bar holds, from left to right:

the menu button (Hide menu / Show menu; on a phone it opens the menu as a drawer),
the search box,
the theme button,
the notifications bell,
the Task Manager button,
your login, which opens a menu with Profile & Preferences, Change Password and Log out.

The arrow at the bottom of the menu collapses it to icons; the panel version is shown next to it.

The Home dashboard#

Home shows the server at a glance and refreshes every 30 seconds:

a strip with CPU, memory, the main disk and the number of running services,
a warning when an automatic service is not running, with a link to Services Management,
widgets: Advisor score, SSL/TLS certificates that expire within 30 days, subscriptions with overuse, your own subscriptions, a CPU and memory chart for the last 24 hours, server information, the StackRegent version with Check for updates and Add or remove components, disks, recent tasks, the last server backup, What's new and your custom links.

To choose which widgets appear and in which order, click Customize on Home, tick or untick widgets and move them with the arrows. The choice is saved in your browser.

Interface views#

StackRegent has two views, set under Tools & Settings › Interface Management › View:

Service Provider: sell hosting to customers and resellers (the default menu).
Power User: manage your own websites. This view hides Customers, Resellers and Service Plans from the menu.

Themes#

The panel has a light theme, a dark theme and a system theme that follows your device. Click the theme button in the top bar to switch Light › Dark › System, or set Theme under My Profile › Profile & Preferences (the options are Same as my device, Light and Dark). The same page sets your Interface language from the installed language packs.

Global search#

The search box at the top (Search customers, domains, mail, pages) finds:

accounts (customers and resellers),
domains,
subscriptions,
email addresses,
panel pages by title, such as "Firewall" or "PHP Settings".

Type at least two characters to search accounts, domains and mail; matching results appear as you type. Press Enter to open the first result. The search box is shown in the administrator panel only.

Installation
Licensing and updates
Server settings
Security